Delivery Policy

At Artifycation , we strive to ensure that our customers receive their purchased digital products quickly and efficiently. As we primarily sell digital goods, our delivery process is designed to be fast and straightforward.

1. Digital Product Delivery

All digital products purchased from our store are delivered electronically. Upon successful payment, customers will receive an immediate download link via email to access their purchased items. This process typically occurs within a few minutes of purchase. If, for any reason, you do not receive the download link, please check your spam or junk folder.

2. Download Links

The download link for your purchased products will be sent to the email address you provided during checkout. You can click on the link to access your product files. The download link will remain active for 72 hours after purchase. After this time, the link may expire, and you will need to contact us to request a new link.

3. Product Files

The digital products you purchase will be in file formats suitable for the type of product (e.g., PNG, JPG, PDF, etc.). Make sure that you have the appropriate software installed to view or use the files. We recommend having access to a device capable of handling large file sizes if necessary.

4. Download Issues

If you encounter any issues while downloading your purchased products, such as broken or expired links, please contact us immediately at ozkanakan@artifycation.com. We will resolve the issue and ensure you can access your purchased files.

5. Refunds & Cancellations

As our products are digital and cannot be returned once downloaded, we do not offer refunds or cancellations on digital purchases. Please ensure that you review all product details before making a purchase.

6. Customer Support

If you have any questions or need assistance with the delivery process, please don’t hesitate to contact us at ozkanakan@artifycation.com. Our support team will be happy to assist you.