Refund Policy
At Artifycation, we take pride in offering high-quality digital products and strive to ensure that you are completely satisfied with your purchase. As our products are digital in nature, we do not offer refunds or exchanges once a product has been downloaded.
1. No Refunds for Digital Products
Due to the nature of digital products, we do not offer refunds, returns, or exchanges once the product has been delivered or downloaded. All sales are final. Please make sure to review the product details carefully before making a purchase.
2. Issues with Downloading
If you encounter any issues with downloading your purchased products, such as broken or expired links, please contact us immediately at ozkanakan@artifycation.com. We will resolve the issue and provide you with a new download link if necessary.
3. Defective or Incorrect Products
In the rare case that you receive a defective or incorrect product, please contact us within 7 days of purchase. Provide us with details of the issue, and we will do our best to resolve it. We may offer you a replacement product or assist with resolving the problem.
4. Changing Your Mind
As we offer digital goods, once you’ve downloaded the product, we cannot accept a change of mind or offer refunds. Please carefully check the product descriptions, previews, and other details to ensure you’re purchasing the right product for your needs.
5. Customer Support
If you have any questions or concerns regarding your purchase or the refund policy, please contact us at ozkanakan@artifycation.com. Our support team is available to assist you and ensure you have the best experience with our products.