Shipping policy

Shipping Policy — Artifycation

Shipping Policy

Thank you for shopping with Artifycation. Please read our shipping policy carefully before placing an order.

1. Order Processing Time

All physical products are made to order through our print-on-demand production partners.

Orders are typically processed within:

  • 2–7 business days for production

  • Additional shipping time depending on destination country and carrier

Processing times may vary during holidays, peak seasons, or high order volume periods.

Digital products are delivered instantly after purchase and do not require shipping.

2. Shipping Destinations

Artifycation currently ships to customers in:

  • United States

  • Europe

  • Canada

  • Australia

  • Selected international countries

Shipping availability may vary depending on local carrier restrictions and production partner coverage.

3. Estimated Delivery Times

Estimated shipping times after production:

United States

  • 3–10 business days

Europe

  • 5–15 business days

International Orders

  • 7–21 business days

Please note that delivery times are estimates only and are not guaranteed.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Destination country

  • Product type

  • Order size

  • Carrier rates

Customers will see final shipping costs before completing payment.

5. Customs, Duties, and Taxes

International orders may be subject to:

  • Customs fees

  • Import duties

  • VAT or local taxes

These charges are determined by the destination country and are the responsibility of the customer.

Artifycation is not responsible for customs delays or additional import charges.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Tracking updates may take several days to appear depending on the shipping carrier.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Artifycation is not responsible for orders lost or delayed due to:

  • Incorrect addresses

  • Incomplete shipping information

  • Failed delivery attempts

If an order is returned due to incorrect address information, additional shipping fees may apply for reshipment.

8. Lost, Damaged, or Delayed Packages

If your order arrives damaged, lost, or significantly delayed, please contact us within 14 days of the expected delivery date.

To assist with claims, customers may be asked to provide:

  • Order number

  • Photos of damaged items

  • Delivery information

Replacement or refund eligibility will be evaluated on a case-by-case basis.

9. Digital Product Delivery

Digital products are delivered electronically and are available instantly after successful payment.

Customers will receive:

  • Download access on the checkout confirmation page

  • A confirmation email containing download links when applicable

If you experience any issues accessing your files, please contact support.

10. Shipping Delays

Artifycation is not responsible for delays caused by:

  • Customs processing

  • Carrier disruptions

  • Weather conditions

  • Peak holiday periods

  • Force majeure events

  • International logistics issues

We appreciate your patience and understanding in such situations.

11. Contact Information

For shipping-related questions or support, please contact us:

Artifycation Support
Email: support@artifycation.com
Response Time: 24–48 business hours